Before an agreement is signed
You may stop a general inquiry without creating a tenancy. Ask whether any separately requested service or reservation carries a fee, and obtain those conditions in writing before agreeing to it.
BEFORE YOU COMMIT
Plans can change.
Know your terms.
Cancellation, refunds and deposit treatment are specific to the signed rental agreement. This website does not provide instant bookings or a universal refund promise.
Updated 16 October 2026
Once a rental is agreed
Review notice periods, early termination, no-show provisions, non-refundable amounts, owner cancellation and any exceptional circumstances in the agreement. Do not assume monthly rentals follow hotel cancellation rules.
Deposits and refunds
Confirm who holds the deposit, permitted deductions, inspection requirements and return timing. If an agreed refund involves cryptocurrency, its currency, network, conversion basis and fees must be confirmed in writing; blockchain transfers cannot simply be reversed.
How to request a change
Contact your concierge promptly using +66 627061543 and include your property reference, agreement dates and requested change. We will coordinate the request with the relevant contracting party. No change or refund is confirmed until accepted under the applicable agreement.
Contact: +66627061543